Return,Exchange,Cancellation And Refund Policy
Ensuring the perfect product is our priority! If you find that the product you ordered doesn't match your expectations, don't worry!
• Apologies, currently we do not provide pick-up services for exchange requests. You will need to arrange for the manual courier of the product.
• To exchange the item(s), Mail us to - fastcolorsfashion@gmail.com with your Order ID and mentioning the reason for exchange.
• Exchange requests will not be accepted after seven days from the date of receiving the product.
• Our dedicated team will review your request within 24-48 hours and they will share you the address to which you have to send the courier.
• once you have send the order back to us please share us the photo copy of courier receipt to the same mail id - fastcolorsfashion@gmail.com so that our team can track and evaluate accordingly.
• Please return the item(s) to us in their original packing in unopened and undamaged condition, with all original tags/labels attached.
• Upon receiving your parcel, we'll promptly dispatch the requested product(s) to the same address used for placing the order.
• Items bought in the Clearance Sale Collection/Page are not eligible for exchange.
Your satisfaction is our commitment, and we strive to make the exchange and return process as seamless as possible. Thank you for choosing FastColors"
Return/Refund Policy:
We are sorry that we made you think about Return! Our hassle-free refund and return policy ensures your satisfaction is our top priority.
• Apologies, currently we do not provide pick-up services for return requests. You will need to arrange for the manual courier of the product.
• To Return the product(s), please write an email to us at fastcolorsfashion@gmail.com mentioning the order ID and other order details.
• Return requests will not be accepted after seven days from the date of receiving the product.
• Products Priced ₹99 and below will not be applicable for Refund/Return.
• Once the team approves your return request, you will be notified through the same email.
• Pack your order. All returned products must be unused or unwashed or undamaged and packed properly with the original packaging and tags.
• Ship the parcel to the address provided below:
FastColors Fashion Private Limited
No 72, KNP Subramaniam Nagar,
Pudhur Pirivu,
Dharapuram Road,
Tirupur-641604
Tamilnadu.
Available on (Mon-Sat 10 AM to 7.30 PM).
Customer Care Number: +91 7812865788
(Mon-Sat 10 AM to 7.30 PM).
For Escalations call 9629195612.
Email: fastcolorsfashion@gmail.com
• All costs associated with returning the item(s) to us including return shipping charges and any taxes if applicable needs to be taken care by the customer.
• Gift cards, personalized products, sale, clearance and promotional items are not eligible for a return or exchange.
• We will refund you the full amount within 10-15 business working days after the product(s) has been shipped from your end.
• The refund will be processed to the same account/method from which the payment was made.
No Return No Exchange on Clearance Sale: -
Products listed in Clearance Sale Collection/Page are non-returnable and non-exchangeable. However, if you receive a damaged item from our end, please contact our customer care at (+91 7812865788/ +91 9629195612), and our dedicated team will promptly address and resolve the issue.
For any further inquiries, feel free to reach us via email at fastcolorsfashion@gmail.com